Contact fallback

Contact should route the buyer, not replace RFQ.

Direct contact is useful for follow-up, document requests, and commercial questions. For product inquiries, the fastest route is still an RFQ with model, drawing, sample, material, quantity, destination, and document requirements.

Quotes, samples, lead times, payment terms, and compliance details are confirmed manually after factory review.

RFQ and drawing review

Use the RFQ form for model lists, drawings, samples, and repeat demand notes.

Existing quotation follow-up

Email is useful after the RFQ when attachments or factory questions need review.

[email protected]

Primary RFQ coordination inbox for product details and follow-up documents.

Hong Kong export office

Factory coordination, sample review, inspection, and export document support.

Document/certificate request

Use the RFQ form when the request includes drawings, dimensions, third-party inspection, certificates, or multiple items. Inspection agency fees and scope are confirmed through the RFQ.